If you need help with any of these errors, please don't hesitate to contact our support team.
| Error Message | Description |
|---|---|
| Bad Parameter | One of the parameters in your request is invalid. For example, the ext_id of your app is invalid. |
| Invalid Country/Date | Our API uses the ISO 3166 format for countries (two-letter country code) and the ISO 8601 (year-month-day) format for dates. |
| Access Denied | Please check that your account has access to the API method you are trying to use and that the API token has the necessary permissions. |
| 429 Error | Too many API requests for the time period. Our current limit is 1000 API requests per hour. |
| Timeout Errors | This can happen when the request you are trying to make is too big. Please try to limit your request to a shorter date range. |
| Invalid API Token | The API token doesn't have the required permissions or the token no longer exists. |
| Not enough API Credits | Your account doesn't have the required number of credits to make the request. |
| Internal Server Error | Problems with the API endpoint or a problem in the API request itself. Please check that all parameters are correct and also take a look at our Status page for any outages. |
| Access Denied for app or collection | You are trying to access data for an app and/or a workspace that you don't have access to. |
| *Integration Not Found | Your account doesn't have the required integration for the request (eg: ASO integration, Search ads integration etc.) |
| *Integration Error | One of your integrations between AppFollow and your app's store is not working correctly. |